Frequently Asked Questions

What is the minimum order quantity (MOQ)?

▸ We accept MOQ is 1 set, and mass production is all acceptable.

Which is the safest payment method to trade?

▸ We accept T/T (Telegraphic Transfer) payment. Trade Assurance, and Secure Payment.

▸ The remitter pays all relevant domestic and foreign bank fees. (the bank handling charge)

When can I get the quotation?

▸ Please feel free to contact us by email or WhatsApp directly. Our sales will quote within 24-48 hours after we get your inquiry. If you are in urgent to get the quotation, please kindly contact us by WhatsApp, so that we will prioritize your inquiry first.


How long does the whole procedure take?

▸ After you place an order, the suspension kit generally it will take about 3-5 days to process your order. If the components need to processing, it will take longer to prepare.

▸ After you place an order, the BBK (Brake System kit) generally it will take about 14 days to process your order. If the components need to processing, it will take longer to prepare.

What about the transportation and delivery date?

▸ Normally, we use international express (such as TNT, DHL, Postal EMS) to deliver products. It will take 3-5 working days to send samples by express. It also depends on which country and city the destination is. It could be shorter if you need to send the goods to Asia.

How to be your brand's distribute or dealer?

Please click here to the Dealer Inquiry form page.  Our Sales will reply to you. 

How to purchase IASATI's products?

▸ Contact our Sales by email or WhatsApp directly, we will reply you asap. Or you could fill out the inquiry form down below, our Sales will reply to you.
▸ For the Shock Absorbers (Coilovers/ Suspension Kits), the Vehicle Model and Year are requested.
(IASATI Shock Absorbers Vehicle Model List - Click)
▸ For the Automotive Brake System Kits, the Vehicle Model, Year, and Rim Size (inch") are requested.

* is Required info.

(eg. W209, 2008)
(If you are looking for BBK, please select the rim size of your vehicle)
(eg. Taoyuan City, Taiwan, 334)


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